Privacy Policy

This privacy statement is part of our Terms and Conditions. We may need to update this privacy statement from time to time you should regularly check this page to make sure you have read the most recent version.

In this privacy statement, we, us and our, refer to Blacksheep Embroidery Limited, registered in England & Wales, company no. 5655415. Our registered office is Easthead, Units 1&2 Marine Works, The Street, Itchenor, West Sussex, PO20 7AL. Our registered VAT number is 877 342 295.

Information we use, how & why
When shopping online with Easthead, we ask for information such as your name, email & delivery address and credit or debit card details. A contact telephone number may also be requested so that you can be contacted if there is a problem with the order. All this information is necessary to process & notify you of your order.

Safety & Security of your Information
Our site uses the latest secure server technology to ensure your information is protected to the highest standard, whenever you place an order or access your account information. The Secure Sockets Layer (SSL) software we use encrypts the information you input, ensuring that unauthorised parties are unable to read any information that you provide.

Privacy Policy
If you have purchased a product from our website, from time to time, we may send you emails. These emails will inform you of our launch of new products, of special sales, or events taking place.

If you currently receive our emails and do not wish to continue receiving them, you may unsubscribe at any time, by clicking on the ‘unsubscribe’ link at the bottom of the e-mail you’ve received or by emailing unsubscribe@easthead.co.uk. Alternatively simply call 01243 513 678.

Please note: In order to process your purchases we will send you a confirmation email or we may contact you by email or telephone if we have questions about your order.

Use of ‘Cookies’
Cookies are small pieces of data or text files that are stored by your web browser on your hard drive. Cookies allow a website to personalise your shopping experience and let the website know when the user has returned for example. Our cookies do not contain any personal information about you however and are only used to determine your browser and user preferences for our site, to help enhance your browsing experience. However, if you prefer, you can set your browser software to not accept cookies. You should still be able to use our site without cookies enabled, but you may lose a certain level of functionality.

Your Rights
If you have any queries about the personal and account information we are holding in your name, please contact our Customer Service team, who will be more than happy to review your file and update the records. All questions should be directed to info@easthead.co.uk. Alternatively simply call 01243 513 678.